Ombudsman

Through the several communication channels described below, we seek to respond to issues of importance to our customers in a transparent, ethical, organized and effective manner.

The Ombudsman operates from 10 a.m to 4 p.m

Speak with the BOCOM BBM Ombudsman through the following channels:

PHONE 0800 724 8448	LETTER Av. Barão de Tefé, 34. 20º andar. Cep: 20220-460 - Rio de Janeiro – RJ
E-MAIL ouvidoria@bocombbm.com.br

Address

Rio de Janeiro, RJ

Av. Barão de Tefé,34 -20º andar
CEP: 20220-460 - Rio de Janeiro - RJ

PHONE
+ 55 (21) 2514-8448

FAX
+ 55 (21) 2514-8293

São Paulo, SP

Av. Brigadeiro Faria Lima, 3311, 15º andar
Itaim Bibi - CEP: 04538-133 - São Paulo

PHONE
+ 55 (11) 3704-0500
+ 55 (11) 4064-4700

FAX
+ 55 (11) 3704-0502

Salvador, BA

Rua Ewerton Visco, nº 290, sala 809
CEP: 41820-022 - Caminho das Árvores - Salvador - BA

FONE
+ 55 (71) 3326-4721

FAX
+ 55 (71) 3254-2703

Nassau, Bahamas (BBM Bank Ltd.)

Goodman’s Bay Corporate Centre – 3rd floor
West Bay Street and Sea View Drive - Nassau, New Providence. PO N-7507

PHONE
+1 242 356-6584

FAX
+1 242 356-6015