Ombudsman

Ombudsman

Through the several communication channels described below, we seek to respond to issues of importance to our customers in a transparent, ethical, organized and effective manner.

The Ombudsman operates from 10 a.m to 4 p.m

Speak with the BOCOM BBM Ombudsman through the following channels:

电话
0800 724 8448
地址
Av. Barão de Tefé, 34. 20º andar. Cep: 20220-460 - Rio de Janeiro – RJ
电子邮箱
ouvidoria@bocombbm.com.br

Address

Rio de Janeiro, RJ

Av. Barão de Tefé, 34. 20º andar. 12º
- CEP: 20220-460 - Rio de Janeiro - RJ 


PHONE
+ 55 (21) 2514-8448

FAX
+ 55 (21) 2514-8293
São Paulo, SP

Av. Brigadeiro Faria Lima, 3311, 15º andar
Itaim Bibi - CEP: 04538-133 - São Paulo



PHONE
+ 55 (11) 3704-0500
+ 55 (11) 4064-4700

FAX
+ 55 (11) 3704-0502
Salvador, BA

Rua Miguel Calmon, 398 - 7º andar - parte
Comércio - CEP: 40015-010 - Salvador - Ba



PHONE
+ 55 (71) 3326-4721

FAX
+ 55 (71) 3254-2703
Nassau, Bahamas (BBM Bank Ltd.)

Shirley House, 50 Shirley Street, 2nd floor
PO N-7507  



PHONE
(1) (242) 356-6584

FAX
(1) (242) 356-6015