Ombudsman
Ombudsman
Through the several communication channels described below, we seek to respond to issues of importance to our customers in a transparent, ethical, organized and effective manner.
The Ombudsman operates from 10 a.m to 4 p.m
Speak with the BOCOM BBM Ombudsman through the following channels:
PHONE 0800 724 8448 | LETTER Av. Barão de Tefé, 34. 20º andar. Cep: 20220-460 - Rio de Janeiro – RJ |
E-MAIL ouvidoria@bocombbm.com.br |
Address
Rio de Janeiro, RJAv. Barão de Tefé, 34. 20º andar. 12º PHONE + 55 (21) 2514-8448 FAX + 55 (21) 2514-8293 | São Paulo, SPAv. Brigadeiro Faria Lima, 3311, 15º andar PHONE + 55 (11) 3704-0500 + 55 (11) 4064-4700 FAX + 55 (11) 3704-0502 |
Salvador, BARua Miguel Calmon, 398 - 7º andar - parte PHONE + 55 (71) 3326-4721 FAX + 55 (71) 3254-2703 | Nassau, Bahamas (BBM Bank Ltd.)Shirley House, 50 Shirley Street, 2nd floor PHONE (1) (242) 356-6584 FAX (1) (242) 356-6015 |